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Partnering with Royal London to Provide Next Generation FM
Welcome to Mitie
A Message from Mitie CEO, Phil Bentley
We are delighted to have been awarded the Facilities Management contract for Royal London’s estates and equally delighted to be welcoming you all to Mitie, the UK’s largest provider of Facilities Management Services. I joined Mitie three and a half years ago as Chief Executive, and I am passionate about connecting with all our colleagues. “Nearest the Client; nearest the Front-Line” is what I care most about; ensuring that we put our people first; listen to their needs; and reward those that go the extra mile. Our Vision is to deliver ‘the exceptional every day’ and we can only achieve this with engaged colleagues who feel truly valued. That’s why we promise to create a place to work where everyone can thrive and be their best every day.
As we start on this journey, I know that change can sometimes be unsettling. Don’t worry: my team will provide you with all the information you need. We won this contract because we promised Royal London the very best in service excellence and innovation – I know I can count on your support and dedication to deliver this promise.
Welcome on board to Mitie and thank you for all you do.
Phil Bentley, CEO
To learn more about Mitie, please visit www.welcometomitie.com
To learn more about the TUPE process, please visit www.welcometomitie.com/welcome/tupe/
Information for Transferring Colleagues
The information below is for transferring staff on the Royal London contract. We’re dedicated to ensure you have all the details you need to make this a straightforward process.
Introduction to Mitie
Download to learn about Mitie and our partnership with Royal London.
Mitie Engagement Presentation
Download this presentation to learn about the advantages of working for Mitie: benefits, workplace opportunities, new technologies and more!
Welcome Booklet
Welcome to Mitie – This booklet was handed out to colleagues during the 121 meetings. It gives you more information about Mite and describes the TUPE process, including your legal rights.
Frequently Asked Questions (FAQs)
New Uniform and Brand
Your uniform will be changing! Download this presentation to see the uniform by workstream and new brand.
Code of Conduct
This document has been designed to help you understand our relationship with our Royal London colleagues and give provide insight to the Your Workspace brand
Customer Charter
This document describes how we can embody Royal London’s values to reflect our daily working lives.
Know How Guide
Written for our transferring employees, this guide contains useful information about your employment with Mitie and the Royal London contract.
MiNews
We want you to be informed. This bi-weekly newsletter is specifically for colleagues who are transferring to Mitie. Here you can find out what things mean, what is changing/staying the same and information you need to know about the mobilisation process.
More information about Mitie
As the UK’s leading facilities management company, Mitie garners numerous awards each year. View them here